Property Management
Maintenance Requests
All maintenance requests must be submitted through your Resident Portal. We work with each request as they come in through the Resident Portal. If you need to make an Emergency Request, please read the information on our Emergency Request page FIRST. You can also read our Troubleshooting Guide to help save time and money getting…
Read MoreResident Day One – Move-In Instructions
After you have completed your Move-In Checklist, you will be provided instructions on how to access the home via email the morning of your move-in. All property keys, access codes and garage remotes/community fobs (if applicable) will be waiting for you upon move-in. Please leave the combination lockbox outside the home, we will pick it…
Read MoreResident Payments
Security deposits, first months rent/prorated rent, pet deposits and administration fee may be paid in your Resident Portal and needs to be paid before your scheduled move in date. If you are paying by eCheck, *Payslip, ACH, debit or credit card, the payment must be made 7 days before your scheduled move in date, or…
Read MoreResident Insurance
You are required to obtain renter’s insurance with the liability coverage being at least $300,000. The insurance agent will be able to email you proof of insurance, which you will need to forward to us. This is required to be uploaded in your RESIDENT PORTAL before you can move in. If you do not have…
Read MoreResident Documents
Lease & Addendums Resident Handbook – Table of Contents Contact Information Resident Expectations Rules & Regulations Maintenance Requests Emergency Requests Resident Benefit Package Move-In Condition Report Move-Out
Read MoreResident Lease Signed
Before we remove a home from the market, we require the new resident to completely sign the lease and make initial payments. This includes all signers. Until the lease is signed and Payments have been made, we have the right to cancel the approval of your application.
Read MoreResident Utilities
You must transfer utilities to begin the day before your scheduled move-in date. The utilities will most likely be turned off before your move-in date, so we highly suggest calling 5 days in advance and turning them on the day before you move into the home. Below is a list of companies that should be…
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