Maintenance Requests

All maintenance requests must be submitted through your Resident Portal. We work with each request as they come in through the Resident Portal. If you need to make an Emergency Request, please read the information on our Emergency Request page FIRST. You can also read our Troubleshooting Guide to help save time and money getting…

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Resident Day One – Move-In Instructions

After you have completed your Move-In Checklist, you will be provided instructions on how to access the home via email the morning of your move-in. All property keys, access codes and garage remotes/community fobs (if applicable) will be waiting for you upon move-in. Please leave the combination lockbox outside the home, we will pick it…

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Resident Payments

Security deposits, first months rent/prorated rent, pet deposits and administration fee may be paid in your Resident Portal and needs to be paid before your scheduled move in date.  If you are paying by eCheck, *Payslip, ACH, debit or credit card, the payment must be made 7 days before your scheduled move in date, or…

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Resident Insurance

You are required to obtain renter’s insurance with the liability coverage being at least $300,000. The insurance agent will be able to email you proof of insurance, which you will need to forward to us. This is required to be uploaded in your RESIDENT PORTAL before you can move in. If you do not have…

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Resident Documents

         Lease & Addendums          Resident Handbook – Table of Contents                      Contact Information                      Resident Expectations                      Rules & Regulations                      Maintenance Requests                      Emergency Requests                      Resident Benefit Package                      Move-In                      Condition Report Move-Out

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Resident Lease Signed

Before we can take the home off the market, we require the new resident to completely sign the lease. This includes all signers. Until the lease is signed and Payments have been made, we have the right to cancel the approval of your application.

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Resident Utilities

You must transfer utilities to begin the day before your scheduled move-in date. The utilities will most likely be turned off before your move-in date, so we highly suggest calling 5 days in advance and turning them on the day before you move into the home. Below is a list of companies that should be…

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