We follow a structured, state-compliant rent collection and delinquency process designed to protect rental income and minimize unpaid balances.
For all properties, automated rent reminders are sent until payment is received. If rent remains unpaid after the grace period, our delinquency process proceeds based on state law.
South Carolina leases allow rent to be considered in default without an additional notice once it becomes past due. Our South Carolina leases include this provision. If rent is not paid by the 5th of the month, the tenant is in default and has already received the legally required notice that eviction may be filed without further warning. Additional outreach may occur as a courtesy but is not legally required prior to filing.
In North Carolina, state law requires a formal Past Due (Pay or Quit) Notice before eviction. If rent is unpaid, this notice is issued on the 6th of the month.
For both North Carolina and South Carolina properties, all delinquent accounts are reviewed around the 10th of the month. Our team follows up directly with tenants who have not communicated or submitted payment. Accounts that remain unpaid, unresponsive, or fail to meet payment commitments are escalated.
By approximately the 16th of the month, unresolved delinquencies are typically referred to our eviction attorney for filing. Owners receive ongoing updates throughout the rent collection and eviction process.
Our objective is to prevent rent balances from carrying into a second month. In limited situations where a short delay may be appropriate, we consult with the owner to determine the best course of action.